There’s a lot to consider when setting up a new business. It’s important for your potential customers to be able to get in touch with any queries, so focussing on your telecommunications is a good start. Here are the top 7 things to consider when setting up a new business.
1. What’s Your Number?
As you are establishing a new business, you want people to get in touch. Before you advertise your contact details you need to consider what number you are going to use. Handing out a landline or mobile number can limit your business communication and doesn’t allow for growth. You may wish to consider a 1300 number as used by most Australian businesses.
1300 numbers are virtual, meaning that the incoming call can be directed to any landline or mobile you have it set up for. Setup is simple and can take on the role of a phone system without the additional costs. The also provide you with a professional image and nationwide credibility.
2. Mobile ‘Tweening’
Tweening allows you to be mobile and proactive in setting up your new business. Your phone setup can divert calls to your mobile or other members of the company on mobiles or landlines. This allows you to be out and about making your business a success whilst still being able to connect with your customers.
3. Choose Your Number of Lines
How many phone lines you have comes down to necessity and affordability. Have a setup so that you can increase the number of lines as your business grows. The more lines you have, means the more simultaneous calls you can receive, maximising all sales opportunities. If you only have one line, you can only make or receive 1 call meaning if a second person wants to buy something from you, you can’t because your phone is engaged and they can go through to voicemail.
4. Plan v. Outright
There are pros and cons whether you decide to purchase phones or phone systems on a plan or outright. If you choose to buy them outright there is a big initial layout cost which might not be practical when setting up a business. You will also have to fork out more to upgrade. Whereas with a plan you commit to regular payments, normally monthly, and can upgrade to meet your business’s needs. However, you are locked into a contract for a set time, however those payments may be tax deductible (speak to your accountant of course!).
5. Multi-function Copier
When setting up a new business you may wish to purchase or hire a copier to assist with a number of tasks. Multi-function copiers can assist with copying, scanning, printing and faxing. This requires a phone line which must be taken into consideration when setting up your phone system.
6. Video Conferencing
You may wish to consider video conferencing as part of your telecommunications setup. This allows two or more locations to simultaneously connect through video and audio. This can be helpful if your business requires collaboration with other remote locations.
7. Security Cameras
Securing your business premises and assets is a priority for any company and there are many ways of doing this. Security cameras are one way to deter intruders as they want to get in and out without being seen. If your property is burgled the footage can assist with identifying the perpetrator and potentially retrieving the stolen goods.
The beauty of connecting your solution with a solution company such as Nexgen is that all of the above will contribute towards your call discounts, subsequently reducing your overall call spend and reducing your overall business expenses upfront.