Save Money And Make Communication Easy With Australia’s Leading Small Business Phone System Experts

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Google Reviews 4.8 1400+ reviews


Why Thousands Of Business Owners Trust Nexgen

Australia’s Most Trusted Medical & Healthcare Telco

Australia’s Most Trusted Small Business Telco

100% Australian Owned And Operated

100% Australian Owned And Operated

24/7 Aussie-Based Support

24/7 Aussie-Based Support

4.8 Stars From Over 1400+ Google Reviews

4.8 Stars From Over 1400+ Google Reviews

Why Businesses Looking To Improve Their Workflow Choose VoIP (Voice over Internet Protocol) Phones

CostSaving

Cost Saving

VoIP, being internet technology offers lower domestic and international calling rates compared to traditional phone services

Scalability

Scalability

Adding new lines and users to a VoIP system is straightforward and can be done in-house

Integration

Integration

VoIP can integrate with other business and communication tools such as emails and CRM systems

FeatureRich

Feature-Rich

1 push call forwarding, video conferencing, call recording, easy transfer to different users in the office, to mobile phones, or even computers

Multifunctionality

Multifunctionality

Beyond voice calls, VoIP can handle video calls, instant messaging, file sharing, and other multimedia communication

CentralisedManagement

Centralised Management

VoIP systems can be managed in your office through computers and downloadable software

Save Money And Make Communication Easy

Save Money And Make Communication Easy With Australia’s Leading Small Business Phone System Experts

Discover the power of a tailored small business phone system designed specifically for Australia’s dynamic small business landscape. At Nexgen, we understand the unique challenges faced by small businesses, and our phone system solutions are crafted to address those needs head-on.

Whether you’re looking to streamline communication, enhance customer interactions, or simply save on operational costs, our small business phone system is the answer. Trusted by countless Australian enterprises, Nexgen is your go-to expert for reliable, cost-effective, and efficient phone systems. Don’t compromise on communication; choose the best small business phone system in Australia

Work From Anywhere, On Any Device

Embrace the future of communication with Nexgen Australia’s versatile phone system. Our cutting-edge solution empowers you to connect seamlessly from any device, be it physical handsets, mobile phones, or computer applications. Whether you’re working from the comfort of your home, stationed at the office, or on the move, all you need is an internet connection to tap into our robust system.

With the flexibility to tailor your communication setup, you and your staff can enjoy unparalleled convenience and efficiency. At Nexgen Australia, we prioritise your needs, ensuring that you have the freedom to work from anywhere, on any device the best business phone system in Australia

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All Your Favourite Features At The Click Of A Button

All Your Favourite Features At The Click Of A Button, On Any Device

With Nexgen Australia’s advanced solution, you’re not just getting a phone system; you’re unlocking a powerhouse of features, all accessible from your computer or mobile including:

  • Answer, park & transfer calls: Manage your calls with ease, no matter where you are.
  • 1-click dial & conferencing: Simplify your communications with intuitive one-click actions.
  • Call recording: Keep track of important conversations for review and compliance.
  • Access company speed dials: Quickly connect with your team or clients without missing a beat.

And that’s just scratching the surface. Dive in and discover so much more with Nexgen Australia

Must Have Business Phone System Features

voicemail to email

Voicemail to Email

Receive voicemail messages straight to your inbox, so you can listen to your messages anytime, anywhere on your computer or mobile device.

hunt group

Hunt Group

Distribute your incoming calls to the relevant phone line after a caller makes a choice regarding the purpose of their call.

auto attendant

Auto attendant

Transfer calls via a voice menu system without the need of having a telephone operator or receptionist.

keep existing phone numbers

Keep Existing Numbers

No need to set up new business numbers, when you move your phone system to the cloud you can keep the exact numbers and extensions you already have.

mobility

Calls from anywhere Flexible Solutions

Receive all the capabilities of a full business phone desk on your mobile device, so you can take your work with you wherever you go.

conference call

Conference Calls

Conduct virtual meetings over the phone with numerous people using high quality conference call functionality.

call recording

Call Recording

Improve your communications further, protect your business and evaluate call performance by recording your inbound and outbound calls for quality, training and regulatory purposes.

greetings

Greetings, Faxes & More

Whatever your business needs we can tailor a cloud solution to suit you. Personalise your customer experience, hook up your fax machine or integrate your CRM – we handle it all.

See Why Thousands Of Business Owners Trust Nexgen

Alana May
Alana May
28/09/2023
A great big Thank you to Russel for all her help today. Russel was able to help me reconnect to the internet over the phone -Very helpful, professional and friendly. Thank you
Kirsten Kolijn
Kirsten Kolijn
28/09/2023
Thanks Gerald B - quick response to query and resolved issue promptly. Lovely to deal with as well.
Shar van Boven
Shar van Boven
27/09/2023
Tks Marty for spending the time with our BidCrete team to achieve an effortless transition to a softphone system. We are all looking forward to the efficiencies this system will bring to our business.
Emma Bexterman
Emma Bexterman
25/09/2023
So appreciate your help Martin!
Helcon Screw Piles
Helcon Screw Piles
25/09/2023
Sorted quickly and professionally Thanks Allan
Simon Xu
Simon Xu
23/09/2023
David has helped me sort the internet issue he is very helpful!
Tracie Harding
Tracie Harding
21/09/2023
Wilmer helped us upload our new music on hold system. He was so polite and helpful. If I need to call nexgen for any issues in the future, I will be asking for Wilmer. Thanks Urban Lighting
Kate McWilliam
Kate McWilliam
21/09/2023
With the help Martin provided yesterday and the expertise I was given from Reah today I am extremely happy with Nexgen’s service. Thank you both so much
Skye Langdon
Skye Langdon
20/09/2023
A massive thanks to the team but especially to Alicia Manalo for going above and beyond with her excellent customer service and empathy for a horrible situation she took the time to listen and provide an excellent outcome. Thanks so much Alicia!
Rodel C
Rodel C
20/09/2023
Freneth is timely, courteous and efficient. Great service!

Chosen By Trusted Brands. Loved By Aussie Businesses.

Connect With Nexgen's Award-winning Service

We only partner with the best brands that do the hard work for you.

NEC has delivered world-class technology services to customers worldwide for over 50 years. Panasonic has been around for 100 years, and they’re always at the forefront of the latest technology. We’re an awarded partner of NEC and Panasonic, which means we know our stuff when it comes to helping businesses all over Australia select the right phone system.

Nexgen was also named the APJC Rising Star at the 2021 Webex Partner Awards, which was recognition of partners that are innovative, cutting-edge and help keep us all connected.

Awards 1
Awards 2

Frequently Asked Questions

A small business phone system is a telecommunications solution designed specifically for businesses with fewer employees or locations. It provides features like voicemail, call forwarding, and multiple line functionalities to enhance communication within the company and with clients.

A VoIP (Voice over Internet Protocol) phone system uses the internet to transmit voice calls, while traditional phone systems use landlines or cellular networks. VoIP systems often offer more flexibility, scalability, and features at a lower cost than traditional systems.

Yes, most service providers offer number portability, allowing businesses to retain their existing phone numbers when transitioning to a new phone system.

A small business phone system can enhance communication, improve customer service, offer scalability as your business grows, and often comes with features like call analytics, conferencing, and integration with other business tools.

The cost of setting up a phone system varies based on the type of system, features required, and the number of users. However, with the advent of cloud-based and VoIP solutions, many affordable options are available for small businesses.

Modern VoIP phone systems come with a range of security features, including encryption, secure voice protocols, and regular security updates. However, like any internet-connected system, it’s essential to follow best practices, such as using strong passwords and keeping software updated, to ensure maximum security.

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