Save Money And Simplify Your Business Phone System
We help small businesses to thrive by implementing cost-effective, future-proof phone systems, ensuring safe and secure operations with 24/7 Australian-based support and service.
Over 7,500 businesses trust Nexgen for their phone system solutions
Upgrade To The Latest Small Business Phone System Technology And Save Up To 70% Off Your Calls
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5 Alarming Things You Must Know Before Selecting Your Small Business Phone System and Provider
Essential Insights And Questions To Ensure You Make the Right Choice for Your Business Communication Needs
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Features To Improve Your Business And Productivity
Work Anywhere
Use your phone from home, a cafe, or the office.
Keep Numbers
Easily port current numbers to the cloud, avoiding disruptions.
Easy Calling
Make calls easy from your phone or computer.
Safe & Secure
Keep your business calls and information protected.
Simple Setup
Manage Everything online with a few clicks - no tech headaches.
Cost Saving
Cut costs on office equipment and phone bills.
Hassle-Free Onboarding Comes Standard
Onboarding, Your Way
Implementation in as little as 3 business days We will move at your pace, but if there are no barriers to porting, this process can happen quickly. Many of our customers choose to have a longer timeline, that is perfectly fine.
Training Your People
Implementation in as little as 3 business days We will move at your pace, but if there are no barriers to porting, this process can happen quickly. Many of our customers choose to have a longer timeline, that is perfectly fine.
Phone Programming
Should you choose to retain your existing phones, we will log in remotely and program your phones. Most unlocked, modern phones are programmable. Simple process for you.
Transfer of Knowledge
For you, it’s as simple as transferring knowledge about how many phones/people, who, and where. We will take it from there. The workload is on our onboarding team, not you.
World Class Support
Our post-activation support and account management are just as good as our onboarding. We have high service standards: Live 24/7/365 support, 20-second answer time, and a 94% first contact resolution. With dedicated support, account management, and regular service reviews and evaluations, we will ensure your needs are met to your 100% satisfaction.
Why Business Owners Trust Nexgen
Very Accommodating
"Nexgen has been very accommodating, and has been a valuable service provider over the last 12+ months. Special thank you to Imee for all your help, and always being so prompt at actioning our request!"
Affordable
"Nexgen’s affordability was especially appreciated as we navigated the various expenses associated with launching a new business. The team’s professionalism and seamless service, including Wilmer’s contributions, added significant value to our overall experience."
Smooth and Professional Process
"We recently upgraded our phone system and plan with Nexgen. It was a smooth and professional process. The new system is great, and the team facilitated a seamless transition from the old to the new."
Love your work!
Just a shout out to Nexgen, they are always prompt in their response to our business requirements, On the phone today Reah was so informative guiding me through our phone updates and ensuring I have the confidence to complete any changes going forward. Love your work!
Case Studies
Raine & Horne Bexley
About Space Lighting
Sportsfizz Physiotherapy
FAQs
Q: What is a Small Business Phone System?
A small business phone system is a telecommunications solution designed specifically for businesses with fewer employees or locations. It provides features like voicemail, call forwarding, and multiple line functionalities to enhance communication within the company and with clients.
Q: How does a VOIP Phone System differ from a traditional Phone System?
A VoIP (Voice over Internet Protocol) phone system uses the internet to transmit voice calls, while traditional phone systems use landlines or cellular networks. VoIP systems often offer more flexibility, scalability, and features at a lower cost than traditional systems.
Q: Can I keep my Existing Phone Number when Swiitching to a New Phone System?
Yes, most service providers offer number portability, allowing businesses to retain their existing phone numbers when transitioning to a new phone system.
Q: How can a Small Business Phone System Benefit my Company
A small business phone system can enhance communication, improve customer service, offer scalability as your business grows, and often comes with features like call analytics, conferencing, and integration with other business tools.
Q: Is it Expensive to Set up a Phone System for my Small Business?
The cost of setting up a phone system varies based on the type of system, features required, and the number of users. However, with the advent of cloud-based and VoIP solutions, many affordable options are available for small businesses.
Upgrade To The Latest Small Business Phone System Technology And Save Up To 70% Off Your Calls
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