Category: Phone Systems

A woman in a white shirt smiles as she takes a call on a desk phone in an open-plan office.

1300 vs 1800 numbers: which should your Australian business advertise?

On this page What is the difference between a 1300 number and an 1800 number Are 1300...

A woman in glasses holds a tablet while taking a call on a Cisco desk phone.

How do you read and compare a business phone bill?

On this page What does each section of a business phone bill mean What are line rental...

A woman in a black blazer smiles while taking a call on a corded handset at her desk in an open-plan office.

How does voicemail to email work, and how do you set...

On this page Why should a business use voicemail to email What does a voicemail to email...

A woman's hand lifts the handset from a Cisco desk phone on its stand.

How to Design an Auto Attendant Phone System Menu That Callers...

On this page What should an auto attendant phone system say first How many options should an...

A woman in a white blouse wearing a Cisco headset in an open-plan office.

What should you look for in a business phone headset for...

On this page What makes a business phone headset suitable for all-day calling Is a wired or...

Cordless Business Phone System by Work Environment

How Do You Choose a Cordless Business Phone System for Different...

On this page What is a cordless business phone system Which businesses benefit most from a DECT...

Phone System Cabling: Prepare Your Site

What phone system cabling does your business need before installation?

On this page What type of cabling is needed for a business phone system How many network...

A hand lifts the handset from a white Cisco video desk phone beside a keyboard.

How do you choose the right business phone handsets for your...

On this page What types of business phone handsets are available Which business phone handset is best...

Staff work at desks in an open-plan office, a desk phone and multiple monitors on each workstation.

How many phone lines does my business need?

On this page Is a phone line the same as a phone number, handset or extension How...

Staff wearing headsets work at rows of desks in the Nexgen call centre.

When Does a Standard Phone System Become a Contact Centre Phone...

On this page What is the difference between a standard phone system and a contact centre phone...