Category: Phone Systems

How to Set Up Business VoIP Call Forwarding and Route Calls

How to Set Up Business VoIP Call Forwarding and Route Calls

Learn how to set up business VoIP call forwarding and smart routing rules. Direct customer calls to...

An office manager frowns sceptically as she compares two printed documents side by side on her desk, with a Cisco IP Phone 8841 desk phone beside them.

Comparing Business Phone System Quotes Like-for-Like

The short answer Business phone system quotes rarely arrive in a comparable format, so put every quote...

After Hours Call Routing: What It Costs and Where Calls Go

After Hours Call Routing: What It Costs and Where Calls Go

Explore after hours call routing strategies for urgent customer enquiries: learn how routing works, what it costs,...

Black NEC desk phone on a navy desk beside a wall calendar with a block of December dates circled in purple, with a small sprig and fairy lights.

Christmas Closure Phone Message: Set Up Your Phones Before the Office...

The short answer A Christmas closure phone message needs its own dated schedule, not the regular after-hours...

How to Migrate from Telstra TIPT to Cisco Webex Calling

How to Migrate from Telstra TIPT to Cisco Webex Calling

Learn how migrating from Telstra TIPT to Cisco Webex Calling works. Plan number porting, configure softphones, compare...

Three colleagues talk around a small white table in a glass-walled meeting room, with a silver conference phone in the centre.

Conference Phones for Meeting Rooms: What Size Room Needs What

The short answer The right conference phone depends on the room, not the brand: a small room...

Replacing a Commander Phone System Without Replacing Everything

Replacing a Commander Phone System Without Replacing Everything

Looking at replacing commander phone system Australia? Learn how to retain your numbers, reuse compatible IP handsets,...

A man in a navy polo shirt lifts the handset of a Cisco desk phone.

Phone Systems for Vets: Emergencies, Bookings and the Morning Rush

The short answer Phone systems for vets need to separate emergency calls from routine bookings at the...

Call Centre Headset Acoustic Shock Protection: Requirements for Australian Small Businesses

Call Centre Headset Acoustic Shock Protection: Requirements for Australian Small Businesses

Explore essential small business call centre phone system features to manage acoustic shock risks. Protect your Australian...

Business phone systems Australia: listening calmly at brick

Business Phone Systems in Adelaide: What Local Buyers Need to Ask

The short answer Business phone systems in Adelaide use the same technology as anywhere else in Australia....