Category: Phone Systems

Small Business Communications Platform Australia: Audit

Small Business Communications Platform Australia: Do You Need One System or...

On this page How do you know whether four communication apps are creating problems What should you...

Office phone systems: a woman with a coiled handset cord on her arm

10 Signs It Is Time to Replace Your Office Phone System

On this page How do I know whether my office phone system is holding the business back...

Business phone system for hybrid work: a man on a mobile at his desk

What is a business phone system for hybrid work?

On this page How does one extension work on both an office phone and a home phone...

Business Internet for VoIP: Improve Call Quality

Business Internet for VoIP: Why Your Connection Decides How Your Phones...

TL;DR Poor call quality is one of the reasons we hear most often behind a new phone...

AI call recording: a call centre agent wearing a headset at her desk

AI Call Recording for Business: What It Captures and What You...

TL;DR AI call recording is two things stacked: the recording, which has been legal territory for decades,...

Colleagues talk and laugh in a boardroom during a four-way video call shown on a wall screen, laptops open on the table.

What Is Unified Communications, and Does an Australian Business Actually Need...

TL;DR The reason we most often hear for a business looking at unified communications is not the...

A woman in a black blazer takes a call on a corded desk phone at her workstation in an open-plan office, a Cisco desk phone in the foreground.

Is Google Voice free in Australia, and does it work for...

The short answer No, Google Voice is not available as a free Australian business phone service. Australian...

A woman in a NexGen shirt and a man in a navy suit smile together at an office desk with a Cisco desk phone.

Business Phone Systems Sydney: How to Choose the Right Numbers and...

On this page How many phone numbers does a small Sydney business need How many phone lines...

Colleagues stand talking over food and drinks at the office kitchen counter, a desk phone left unattended on the bench in the foreground.

After Hours Call Routing: How to Set Up a Reliable Phone...

On this page What is after hours call routing How should I configure my business hours schedule...

A man in a navy polo shirt smiles while speaking on a headset at his desk, two colleagues on headsets working along the same row behind him.

Changing business phone provider: how to plan the switch without disrupting...

On this page Why are you changing business phone provider What should you check in your current...