A hand lifts the handset from a white Cisco video desk phone beside a keyboard.

How do you choose the right business phone handsets for your...

On this page What types of business phone handsets are available Which business phone handset is best...

Staff work at desks in an open-plan office, a desk phone and multiple monitors on each workstation.

How many phone lines does my business need?

On this page Is a phone line the same as a phone number, handset or extension How...

Staff wearing headsets work at rows of desks in the Nexgen call centre.

When Does a Standard Phone System Become a Contact Centre Phone...

On this page What is the difference between a standard phone system and a contact centre phone...

Colleagues in a boardroom watch a four-way video call on a wall screen, the tiles labelled with other office locations.

How Does a Multi Site Phone System Connect Offices and Support...

On this page How does a multi site phone system work Can employees dial extensions between different...

A woman raises both arms in celebration at her desk in an open-plan office of staff wearing headsets.

Phone Systems for Medium Business: How to Size a 20–50 Seat...

On this page How many phone users does a medium business phone system support How many concurrent...

A man in a branded Nexgen shirt points at his desktop screen, a Cisco desk phone in the foreground.

What does PABX installation involve when you are keeping legacy hardware?

On this page When should a business use a technician for legacy PABX installation What does a...

Two women in business attire sit on a leather couch reviewing a laptop together.

PABX vs cloud phone system: how should your business decide?

On this page What is the real decision between a PABX and a cloud phone system Which...

Three colleagues talk around an office desk, a video call on the monitor and a white Cisco phone beside it.

What does a PABX system cost to replace or upgrade in...

On this page What is included in a PABX replacement project How much does a PABX replacement...

A white Cisco video desk phone and a wireless headset on a white office desk.

What Are the Main PABX System Components?

On this page What are the physical components of a PABX system What are the logical components...

A man in a white shirt takes a call on a white Cisco handset while holding a tablet at his desk.

How does conditional call forwarding work?

On this page What are the three conditional call forwarding rules Does conditional call forwarding work when...