Maintenance and Faults | Nexgen

You sure can, simply email us at servicedesk@nexgen.com.au, and one of our team members will contact you directly to discuss your needs.

We offer options to purchase the additional equipment outright, or depending on your circumstances, Nexgen might also be able to assist with one of our Financing options. See our Finance FAQ’s or call us on 1300 02 04 02 to discuss this further.



Our useful User Guides offer step to step instructions on how to make changes to existing programming on your Phone system.

For anything more complex, or assistance with making changes, email our friendly staff at servicedesk@nexgen.com.au, and one of our team members will contact you directly to discuss your needs.



Nexgen will require as much notice as possible, so as soon as you know, let us know. Some services take up to 8 weeks to relocate, and to ensure we can work with your timeline, the sooner we can start preparing for your move, the smoother the transition will be. Please contact our team on 1300 02 04 02 to assist you with planning your relocation.



The phone systems have up to 1000 system speed dials you can enter. Refer to our User

Guides and follow the instructions on how to enter these in.

You can also contact our office on 1300 02 04 02 if you require further assistance with this.



Refer to our User Guides and follow the instructions on how to make these changes.

You can also contact our office on 1300 02 04 02 if you require further assistance with this.