The world of work has changed dramatically in the last few weeks as a response to the COVID-19 pandemic and this has caught many organisations by surprise – disrupting their customer experience and highlighting a combination of demands, supply and operational challenges.
In an effort to minimise the spread, many businesses are adjusting with no choice but to shift to a ‘work from home’ model and embrace a more flexible and mobile way of business.
Transitioning to a remote workforce brings many challenges, especially if you’ve never had to do it before. Have you got the right tools? How will you communicate? How do you maintain trust in your staff’s productivity while keeping things business as usual?
Not having the right technology behind you is the biggest barrier to working effectively from home. It’s become more critical than ever. If you’re not set up yet, don’t worry because it’s not as complicated as you might think.
With Nexgen’s cloud solutions, technology is on your side. And because it’s a virtual platform, we can have you set up quickly within a matter of hours without compromising productivity, collaboration or security.
You can keep your existing numbers, have a virtual receptionist take care of your incoming calls and direct any voicemails to email. Most importantly, with automatic call forwarding to your smartphone, you’ll be able to take calls – and never miss any when working from home.
Is it possible to still get together effectively without physically being there? You betcha! Our high-speed video conferencing tools allow your team to meet anywhere, anytime with ease. You’ll stay connected and informed with one another to ensure you can still get the job done.
Keeping the lines of communication open is important when working remotely, not only to maintain productivity but also from a social standpoint. Working from home can be incredibly isolating, so always find time to check in with one another.
Once your office is set up to work remotely, you’ll never look back. The current situation may have forced you to take these measures, but at least distance won’t be a working barrier for you anymore.
Chat with our remote solution team to see how we can keep your business connected from home.