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Confirmation of Transferring your service away
1. Please provide your Full Name.
(Required)
2. Please Provide your Business Name.
(Required)
3. Please provide your Account Number.
(Required)
4. Have you initiated the transfer of your lines to another service provider?
(Required)
Yes
No
5. Please provide us with your new service provider so we update the transfer request.
(Required)
Commander
Telstra
Easytel
Ozbill
Exetel
Optus
TPG
Mynetphone
Red Telecom
Tricon
Other
Please Specify
(Required)
6. Reason for transferring your services away.
(Required)
7. Have you received all your Termination figures from the Nexgen billing team?
(Required)
Yes
No
please email billing@nexgen.com.au for an up to date payout on your services.
IMPORTANT NOTE: IF THE SERVICES DO TRANSFER AWAY, EARLY TERMINATION FEES WILL APPLY IN ACCORDANCE WITH YOUR SIGNED APPLICATION AND SIGNED TERMS AND CONDITIONS. IF YOU HAVE OTHER SERVICES STILL ACTIVE WITH NEXGEN ASIDE FROM THE NUMBERS YOU ARE TRANSFERRING, E.G INTERNET, PSTN LINES, ETC, YOU WILL CONTINUE TO BE BILLED FOR THESE SERVICES UNTIL YOU EITHER PORT AWAY OR ADVISE US TO DISCONNECT THESE SERVICES. PLEASE NOTE THAT WE REQUIRE 30 DAYS WRITTEN NOTICE TO CANCEL A SERVICE. EARLY TERMINATION FEES WILL APPLY IF THESE SERVICES ARE STILL IN CONTRACT.
PORT OUT FEES APPLY AND WILL BE CHARGED TO YOUR ACCOUNT. THESE FEES WILL BE APPLIED ONCE YOUR SERVICES HAVE BEEN TRANSFERRED TO YOUR NEW PROVIDER.
Terms of Service
(Required)
I acknowledge I have read and understood the details and confirm my acceptance to the conditions noted above.
If you have any further enquiries, please do not hesitate to contact us on 1300 02 04 02.
We will then reject this request for another provider to take your services away as you have not requested this.
If you have any questions, please contact Nexgen on 1300 02 04 02
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