Staying open during shotdown

The world of work has changed dramatically in the last few weeks as a response to the coronavirus (COVID-19) pandemic, we are receiving an influx of enquiries about people working from home.

Nexgen has set up a quick and easy solution for customers so that calls can be diverted to multiple mobile phones at the same time.

Normal diversions are 1 to 1 meaning that one number can be diverted to one number.


With our Inbound Redundancy service, we will create a new number for you. It works like a 1300 or 1800 number. We will then divert your main number to this new Inbound Redundancy service when you need to leave your office. You can have up to 8 mobile phones rings at the same time when calls are diverted.


2-4 Business Days

Yes, there is. Refer to our rate card attached for pricing. Please click on the sign-up form below.

Yes, you can. Once you answer the diverted call, simply press # on your mobile phone then enter the number you want to transfer the call to. Once the other person answers the call, simply press 1 on your mobile to transfer it.

No, you don’t.

It will show the callers ID on your mobile phone.

No, there is not. We just require 30 days’ notice to cancel the service

Yes, they will. We can also have them hop from one to the other

Have additional questions? - We’re always here to help!