Voicemail has always been a useful way to help businesses stay connected and stay informed. In the modern digital age, however, voicemail has evolved into something a little more sophisticated and valuable than a mere recorded message on a phone. Voicemail to email is one such feature that has taken voicemail to the next level.

But what exactly is voicemail to email, and how does it work?

How Does Voicemail to Email Work?

In a very basic sense, voicemail to email works by sending an email notification after a voicemail message has been received, fulfilling one of the tasks of a virtual receptionist. This way, you can stay on top of calls to your business landline even when you are on the move and do not need to wait until you get back to the office to check your voicemail.

If you need to follow up on a voicemail, perhaps with a call from a mobile device or a quick email or message in response, voicemail to email gives you the capability to do just this. Voicemail was always designed to increase flexibility and adaptability in the workplace — voicemail to email services take this to the next level, targeting increased convenience and reliability for your business communications.

Different Types of Voicemail to Email

While voicemail to email is a relatively straightforward concept, there are still a few different options that you may want to consider for your business. Read on to learn more about these different types of voicemail to email.

  • Basic — Email Only

The most basic form of voicemail to email is email only. When a voicemail message is received, the system sends an automatic email to let you know that you have a voicemail waiting in your inbox, providing an element of workplace flexibility for you and your business. There is no additional information regarding this voicemail, other than perhaps the telephone number and call ID of the sender.

  • Audio Attachment and Voicemail Storage

Some voicemail to email systems can be set up to download an audio recording of the voicemail, perhaps in the form of a .WAV or .mp3 file. This file is then attached to an email and is sent out to the intended recipient, similar to a virtual receptionist service. The recipient can download the audio recording to their own mobile device or play it using a media player to listen to the contents of the message. With this method, the voicemail is stored on the phone’s system until it is deleted manually.

  • Audio Attachment and Voicemail Deletion

If you wish, you can set up the system to send an audio file attachment and then delete the voicemail message from the phone itself. This may be useful if you will be away from your business landline phone for an extended period of time and want to prevent the voicemail system from reaching capacity.

  • Remote Management of Voicemail

More sophisticated systems can provide a remote interface — accessible via a downloaded app or directly via the web browser — that can be used to manage voicemail messages. This means there is no need for automatic deletion or storage of voicemail messages, as you retain complete control over the system no matter where you are.

Connect with a Business Phone Solution and Plan that Suits Your Needs Perfectly

Let Nexgen help you find the business phone solutions and plans you need to support your business and its communications strategies. This includes voicemail solutions that are geared towards fulfilling your specific requirements, helping you stay connected even when you are on the move. Request a free consultation today, and let’s get started.