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Cloud calling is becoming a popular solution amongst businesses in an ever changing digital space. This feature provides small businesses with the ability to collaborate across different platforms, being able to reach customers in more ways than one.

By implementing cloud calling, businesses can focus on their core service rather than worrying about the intricacies and complexities of how the organisation conducts its communication. With the flexibility and convenience of cloud calling, employees can work from anywhere with the tools required to be productive and reliable.

In this blog, we’ll delve into the ways cloud calling can benefit your organisation, enabling businesses to unlock their full potential.

6 Ways Cloud Calling Can Benefit Your Company

The possibilities of cloud calling are limitless, bringing a range of benefits to organisations across different areas. Companies can elevate their communication game to new heights and enjoy newfound efficiency, flexibility, and cost savings.

Improved Flexibility With Cloud Calling

One of the most significant benefits of cloud calling is that the technology perfectly aligns with today’s modernised workforce. Businesses today are adopting flexible work arrangements including remote work, and cloud calling making it possible for employees to stay connected with each other as well as clients, regardless of their location.

Keep Pace With Innovation

While traditional PBX systems require expensive upgrades every few years to keep up with the latest technology, Cloud calling providers on the other hand can update their calling services seamlessly without the hassle or need for expensive upgrades or hardware installation. This enables businesses to stay ahead of the curve, being able to future proof ways in which they communicate.

Streamlined Migration Path

Migrating to cloud calling systems can be daunting at the best of times, but with the right provider, it can be incredibly straightforward. For example, Cisco’s Webex cloud calling provider offers a streamlined migration process which helps businesses transition to a better service without hindering their operations.

Enhanced Security Features

In today’s business environment with cyber crime on the rise, ensuring an organisation’s security is up to standard is paramount. Cloud calling can provide businesses with enhanced security features which aid in keeping an organisation’s communications protected. Encryption, secure authentication, and fraud protection, are just some of the features that make cloud calling a safer option than traditional phone systems.

Simplify Management

Adopting a cloud calling system can significantly reduce the cost of communication for businesses. Cloud calling reduces the need to invest in expensive hardware as well as regular maintenance, which all adds up. Additionally, cloud calling offers centralised management to handle everything from call routing to reporting and analytics. Having a management system in place allows IT teams to manage aspects of the calling system with ease.

Uninterrupted Service

The presence of natural disasters and abnormal events such as power outages or fires can cripple a business’ operations. With cloud calling, it allows for uninterrupted communication to occur, even when disasters arise. Businesses can rest easy knowing that they can go on with the day-to-day running of the organisation without having to worry if they’re able to conduct work.

Our Tailored Communication Solutions

Cloud calling is an essential technology that should be utilised for any modern business. Many companies are already shifting to web-based phone systems, enabling them to stay ahead of the curve.

Nexgen’s reliable and cost-effective communication solutions can enable you to stay up to date with industry trends, giving your business a competitive edge. No matter what your business needs are, our tailored communication solutions will help you keep your operations running seamlessly, offering unbeatable reliability and flexibility. Contact us today to learn more on how we can help you with your business’ communication needs.

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