For businesses in Australia, 1300 phone numbers are a necessity. Their popularity has skyrocketed in recent years for good reason. Regardless of their size, businesses realise the value of 1300 numbers for meeting current needs whilst promoting growth.
The Benefits of a 1300 Number in Australia
1300 numbers in Australia are no longer a luxury for businesses. When you get a 1300 number for your business, it comes with must-have features and functions unmatched by other phone numbers. These 10-digit Australia-wide numbers are the epitome of good customer service. Consumers who use them to reach out to your business are charged a local call rate – mobile phones included – regardless of where they are dialling from. Customers also can skip the hassle of adding a prefix to your number. 1300 phone numbers truly simplify the process of connecting.
What are some of the other benefits of getting a 1300 number for your business?
- They project a professional image. Businesses that invest in a 1300 number are demonstrating to prospective customers their reliability and professionalism. When establishing a national footprint with customers is a priority, a 1300 number helps you reach that goal.
- They include a large range of features and functions. 1300 phone numbers have one major function: to receive calls. Once a consumer dials up a 1300 number, the receiver of the call can then route it to the appropriate location using call management functions. 1300 phone numbers are the only ones that come with these features. Businesses can use them to structure a call management process that meets their specific needs.
- They are cost-effective. Most 1300 number providers have plans starting as low as AUD15 per month. This makes them an attractive option for small- to medium-sized businesses without the same budget power as larger corporations.
There are some drawbacks to business 1300 numbers. The most impactful is they can only be used for incoming calls. Keep this in mind when exploring how to get a 1300 number for your business.
1300 Numbers in Australia
When businesses are ready to get a 1300 number, they often begin their search by asking how to get a 1300 number with Telstra. Whilst Telstra used to corner the market on business 1300 numbers, they are no longer the only resource. Businesses will find no added benefit in choosing to work with Telstra over a boutique or specialty telco. There are many ways to get a 1300 number from other business 1300 providers.
All telco providers can access the business 1300 technology and walk you through the process of getting a 1300 number. Before choosing a provider for 1300 numbers, make sure their capabilities align with your needs. Ask whether you can manage your business 1300 number configuration online yourself. Verify the quality of the network the telco uses to send your calls to ensure a subpar option is not in use. You should also ask for comparisons on plans and whether they include the features you require.
Lastly, it is important to note the Australian government regulates the allocation of 1300 numbers via the Australian Communications and Media Authority (ACMA). The ACMA encourages businesses to make sure they will own the exclusive rights for use (EROU) for their 1300 number before agreeing to a contract with a provider. ACMA owns all 1300 numbers, but businesses are supposed to get the EROU for their 1300 phone numbers.
How to Get a 1300 Number in Australia
Nexgen understands the advantages of 1300 numbers for Australian businesses. We have one ourselves. If you are ready to take the next steps to get a 1300 number for your business, we can help guide you through the process. Phone us on 1300 020 402 or contact us online today to connect with our team.