On arrival the telephone technician will scope your site and complete a line audit and data collection. Our technicians will engage you regarding the setup of the phone system to ensure it is all programmed to your requirements.
- How would you like the phones to ring?
- What are the names of all the people using the phones?
- Do you require to divert your phone numbers after hours?
- Do you require a night voicemail (night switch)?
- Are we providing you with a professional recorded messages and music on hold? It’s ideal to have these recordings ready for the installation date.
- Do you require an Auto Attendant menu?
There might be additional questions asked on the day depending on the nature of the business; the solution sold; and what you are hoping to achieve from your newly installed Phone System.
The technician will then program the phone system based on the information and details received.