• BLOG

Starting Right: Key to Successful Business Communication

29 Apr 2015 | Comments Off on Starting Right: Key to Successful Business Communication

Despite the influx of modern-day enhanced communication solutions, there are still many who fail to effectively communicate in the corporate world. Many still get misunderstood, misinterpreted or simply ignored when trying to get themselves heard, which can be extremely frustrating.While the…   Read More

How Slow Internet Connections Affect Business Growth

27 Apr 2015 | Comments Off on How Slow Internet Connections Affect Business Growth

In today’s fast-paced environment, small and medium-sized businesses require now more than ever a speedy and reliable internet connection in order to function effectively and remain competitive. A good internet service can save organisations time and money and allow them to provide exceptional ser…   Read More

Finding the Right Phone System for Your Call Centre – Part 2

24 Apr 2015 | Comments Off on Finding the Right Phone System for Your Call Centre – Part 2

Operating a successful call centre requires not only good customer service and communication skills, but also high quality telephone systems that are capable of addressing the demands and needs of the business.In our previous post, we discussed the various factors that need to be conside…   Read More

Finding the Right Phone System for Your Call Centre – Part 1

22 Apr 2015 | Comments Off on Finding the Right Phone System for Your Call Centre – Part 1

(Factors to Consider) Phone systems are a call centre’s weapon. They’re vital to achieving the organisation’s goals, whether that is to increase revenue opportunities, maximise agent productivity, or to improve overall customer satisfaction. Hence, it’s crucial to select the system that mat…   Read More

How Enhanced Communication Solutions can Help Your Business Save on Costs

15 Apr 2015 | Comments Off on How Enhanced Communication Solutions can Help Your Business Save on Costs

In today’s highly competitive environment, businesses of all sizes are continually feeling the pressure of having to do more with less. They have to keep thinking of ways to maximise their current resources and minimise costs in order to stay competitive. This can be an immense challenge, especi…   Read More

Crucial Considerations before Expanding Your Company

13 Apr 2015 | Comments Off on Crucial Considerations before Expanding Your Company

Expansion is often a much desired goal of small to medium-sized businesses. It can create many new opportunities, help you achieve business objectives and of course, bring you great financial rewards. But expansion is definitely no walk in the park. There are numerous aspects involved that increa…   Read More

5 Must-Haves for a Successful Conference Call

10 Apr 2015 | Comments Off on 5 Must-Haves for a Successful Conference Call

How do you gauge the success of a conference call? For some, it’s by how well the agenda was followed; for others, it would be based on the level of interaction, the smooth flow of conversation, or the number of ideas exchanged. However you may gauge it, it’s clear that there are certain eleme…   Read More

Top Ways to Keep Your Business Phone Bills Down

8 Apr 2015 | Comments Off on Top Ways to Keep Your Business Phone Bills Down

Every business owner knows how crucial communication is to the growth of an organisation, which is why many make it a point to invest in advanced business telephone systems and services. However, as the need for proper and constant communication increases, so do our phone bills. Business telephone…   Read More

5 Most Common Slide Show Presentation Problems You Need to Avoid

6 Apr 2015 | Comments Off on 5 Most Common Slide Show Presentation Problems You Need to Avoid

Presenting a slide show can be challenging. There’s always a chance that you’ll deliver a spectacular presentation – but there’s also a chance you’ll put some people to sleep. If you’re more likely to do the latter, then it’s time you familiarise yourself with some of the most common…   Read More

Safeguarding the Use of CCTV Cameras: Lessons from the Westfield Surveillance Scandal

3 Apr 2015 | Comments Off on Safeguarding the Use of CCTV Cameras: Lessons from the Westfield Surveillance Scandal

CCTV surveillance cameras are supposed to keep us safe, but what if those who control it use it to violate our privacy and security instead? This was the shocking revelation that news show A Current Affair revealed just last month, where they investigated a group of security guards in Westfield Sy…   Read More

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